Help & Support
Get the help you need to succeed with Junify. Browse our resources, tutorials, and contact our support team.
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Documentation
Comprehensive guides and API docs
Video Tutorials
Step-by-step video walkthroughs
Resources
Templates, guides, and tools
Frequently Asked Questions
How do I set up my first store on Junify?
After signing up, visit your dashboard and click 'Create Store'. Follow our step-by-step wizard to configure your store settings, upload products, and connect payment methods.
Which payment methods are supported?
Junify supports Moolre, Hubtel, and Paystack for African commerce workflows, including mobile money, card payments, USSD, and payout-ready operations.
How do I integrate Hubtel payments?
Go to Settings > Payments > Connect Hubtel. You'll be redirected to Hubtel's OAuth flow to securely link your business account. Once connected, you can start accepting payments immediately.
Can I customize my store's appearance?
Yes! Junify offers extensive customization options including themes, colors, logos, and layouts. You can also add custom CSS for advanced styling.
How does the multi-tenant architecture work?
Each store operates independently with complete data isolation. Your customers, orders, and analytics are separate from other stores, ensuring privacy and security.
What are the pricing plans?
We offer flexible pricing based on your business size and needs. Contact our sales team for detailed pricing information and custom enterprise solutions.
How do I export my data?
You can export your data anytime from the Analytics section. We support CSV, Excel, and JSON formats for products, orders, customers, and analytics data.
Is there API access available?
Yes! We provide comprehensive REST APIs for all platform features. Check our API documentation for endpoints, authentication, and integration examples.
Tutorials & Guides
Getting Started Guide
Complete walkthrough of setting up your first store
Payment Integration
How to connect Moolre, Hubtel, and Paystack
Product Management
Adding, organizing, and managing your product catalog
Order Processing
Managing orders from placement to fulfillment
Analytics Dashboard
Understanding your business metrics and reports
Customer Management
Building customer relationships and managing data
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Developer Resources
Technical documentation, APIs, and development tools for building with Junify.
API Docs
Complete API reference and integration guides
Webhooks
Real-time event notifications for your applications
Security
Best practices for secure integrations
SDKs
Official libraries for popular programming languages